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Feature #33

Mailing list for GDP Users

Added by Anonymous almost 4 years ago. Updated almost 4 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Start date:
08/04/2016
Due date:
% Done:

0%


Description

We need a mailing list for GDP users and https://gdp.cs.berkeley.edu/redmine/projects/gdp and https://gdp.cs.berkeley.edu/redmine/projects/gdp/wiki need to be updated with information about how to subscribe to the list.


Related issues

Related to Redmine enhancements - Feature #34: Setup incoming email to allow for Forum replies, etc. Feedback 08/04/2016

History

#1 Updated by Nitesh Mor almost 4 years ago

Could you clarify the nature of this mailing list? I see a few different categories:

  1. Developer to developer communication (e.g. roadmap, queries, etc)
  2. Bug/feature reporting.
  3. Users for posting queries (how-to)
  4. Announcements (e.g. new release, changes in API, etc)

For (2), issue tracker has proven to be very useful so far. For (4), we have capabilities of posting "News", although we haven't used it in a while. For (1) and (3), we do have Forums in redmine (see the tab above). It's functionally equivalent to a mailing list with the added benefit that it's visible to anyone as a redmine user and provides an on-by-default archive of old posts, which is very useful to cut down on repeated questions. Individuals can subscribe to (watch) specific forums if they so desire and get an email notification of updates/new-questions. Sadly, nobody has used that so far.

Is there any other category that does not belong in the above? We'd be happy to have a mailing list as long as the purpose is clear and we don't already have tools for it in place?

#2 Updated by Anonymous almost 4 years ago

This would primarily be users posting queries that might end up as being tickets. There might also be some developer to developer communication.

Is there a gateway from the forums to email?

I'm involved in too many projects to check forums on each project.

How do I subscribe to the email generated by the tickets?

The various tools are great, but unless they have an email angle, they will be used very little.

Eventually, having the tools being searchable by Google would be a big help.

#3 Updated by Eric Allman almost 4 years ago

For Forums, select a Forum of interest and then click "Watch" in the upper right-hand corner.

For Issues, you can either Watch individual issues, or go to "My Account" and select an appropriate choice under "Email notifications".

There is search functionality built into Redmine. Use the Search box at the top of the page.

#4 Updated by Anonymous almost 4 years ago

Ok, I'm watching for all events, and the two GDP forums. If someone adds a forum, hopefully watching all events will catch it, or someone will notice that I'm not participating.

Having a couple of email aliases will increase the impact of the GDP.

BTW - I tried replying to the email that was sent from Eric's update of this issue and it looks like the issue was not updated. It would be helpful if was possible to reply to email and have it append to the issue.

#5 Updated by Nitesh Mor almost 4 years ago

BTW - I tried replying to the email that was sent from Eric's update of this issue and it looks like the issue was not updated. It would be helpful if was possible to reply to email and have it append to the issue.

That's a little hard to do. It's not impossible, but requires redmine (the website software) to be aware of incoming emails. We are using hosted Bmail for now to keep things simple. If it's absolutely necessary and a high priority, an IMAP fetching could potentially be setup.

#6 Updated by Anonymous almost 4 years ago

It would be a pity if a email/bughandler gateway did not work.

I had bugzilla set up to handle email in 2004 on the GSRC site. It might still even work on the CHESS site, though I'd need to check.

FWIW, it is unlikely that users like Edward are going to log on to the site to reply to issues, so if he replies to something, someone should update the issue using the website.

#7 Updated by Nitesh Mor almost 4 years ago

Setting an email gateway is a separate issue than a mailing list. To keep track of things, I created it as a separate task #34.

#8 Updated by Nitesh Mor almost 4 years ago

  • Related to Feature #34: Setup incoming email to allow for Forum replies, etc. added

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