Others » Redmine enhancements

This should work, at least partly for now. There is a big caveat, however: If a user replies to an email notification from a different sender address than what the original email was intended to, this doesn't work. For example, if the notification was sent to xyz@eecs.berkeley, but the user replies from abc@cs.berkeley (because they happen to have a poorly configured email), it does not work... Since redmine has no way of knowing who should be put in the user field.

Please update if this is an acceptable solution.

I haven't tried this yet, but this will be a test.

On 2017-06-23 15:38 , gdp@berkeley.edu wrote:

Seems to work — definitely better than ignoring incoming mail.

If you do get a reply from an unknown user, what does it do? Does the sender at least get a notification, or does the mail just fall down a rabbit hole?

The latter.

There are three options for email from unknown users: ignore the email
altogether (moved to a separate 'failed' folder in the mailbox), post
it as an anonymous user (doesn't work in our case, because we don't
allow anonymous posting), or create a new user (not really the best
option IMO for open systems like ours).

On Sat, Jun 24, 2017 at 12:57 PM, gdp@berkeley.edu wrote:

I agree that it is the least bad of those three choices. I wish it had
the option to also send a message back to the sender though.